Effective Date: June 13, 2026
This Privacy Policy describes how Mirio Financial LLC (“Mirio,” “we,” “us,” or “our”), NMLS #2710511, collects, uses, and protects information when you visit mirio.io (the “Site”) or interact with our services. By using the Site, you agree to this Policy.
Information you provide. When you submit a form on the Site (such as a request, realtor, loan officer, or homebuyer inquiry), we collect your name, phone number, email address, and any message you include.
Sensitive financial information. We do not collect Social Security numbers, income documentation, bank statements, or tax returns through this Site or by text message. That information is collected only through our secure loan origination system as part of a formal loan application.
Information collected automatically. When you visit the Site, we may collect limited technical data such as IP address, browser and device type, pages viewed, and usage information through cookies and similar technologies.
Information from third parties. We may receive information from referral partners (such as real estate agents) and service providers that help us operate our business.
We use the information we collect to:
• Respond to your inquiries and requests;
• Provide, maintain, and improve our mortgage brokerage services;
• Communicate with you about your inquiry, application, or loan — including by email and, where you have consented, by text message;
• Send transactional and service-related messages;
• Comply with legal, regulatory, and licensing obligations; and
• Detect and prevent fraud and protect the security of our systems.
By providing your mobile number and opting in (for example, by checking the consent box on a Site form), you consent to receive transactional and service-related text messages from Mirio Financial LLC related to the services you have requested — such as appointment confirmations, document requests, and loan status updates.
• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP. For help, reply HELP.
• Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared. No mobile information or text-messaging opt-in / consent data will be shared with third parties or affiliates for marketing or promotional purposes. This information will not be sold, rented, or shared with any third party for their own marketing. We may share information only with subcontractors or service providers that support the messaging service (for example, our messaging platform), and solely as needed to deliver the service you requested.
We do not sell your personal information. We may share information with:
• Service providers and vendors that perform services on our behalf (such as CRM, loan origination, e-signature, and identity-verification providers);
• Lenders and investors in connection with a loan inquiry or application you submit;
• Referral partners with whom you have chosen to engage; and
• Government, regulatory, or legal authorities where required by law or to meet our compliance obligations.
As stated in Section 3, mobile opt-in and SMS consent data is never shared with third parties or affiliates for marketing purposes.
As a licensed mortgage brokerage, Mirio is a “financial institution” under the Gramm-Leach-Bliley Act (GLBA). When you apply for a mortgage loan, the nonpublic personal information you provide is handled in accordance with GLBA and applicable law, and you will receive a separate Privacy Notice describing our information practices for loan customers.
Note to Mirio: This references the GLBA Privacy Notice you already provide to borrowers during the loan application process. Confirm the wording matches that notice.
The Site uses cookies and similar technologies to operate the Site, remember your preferences, and analyze usage. You can manage cookies through your browser settings; disabling them may affect Site functionality.
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
• Text messages: reply STOP to opt out at any time; reply HELP for assistance.
• Email: use the unsubscribe link in any non-transactional email.
• Access, correction, or deletion: you may request to access, update, or delete certain personal information by contacting us using the details below. Depending on your state of residence, you may have additional rights under applicable law.
The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
The Site and our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
We may update this Policy from time to time. The “Effective Date” above reflects the most recent version. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.
If you have questions about this Privacy Policy, you may contact us by mail at Mirio Financial LLC, 3750 NW 87th Ave, Suite 700, Doral, FL 33178 (by appointment only), or through the contact form on our website at mirio.io.
Note to Mirio: You are not publishing a phone number or email. If you ever want a dedicated privacy email (e.g., [email protected]), add it here — it is optional, not required.